Two years ago when I went for my first Android phone, Telstra were very competitive. Price they were spot on, network was excellent. They also wanted my money. There were phone calls prior to my phone expiring offering me deals. They were wanting my money.
Two years on Telstra gone off the boil. I'm looking now at a iphone 4s. A price at under $60 per month. My last contract was a Next G $49 which included the phone. The Next G plans with calls and data I hardly use. So I'm not looking at an increase in data and calls. (My greatest usage is with apps and the calander) Yet telstras new plans are larger in data and calls, and don't include a phone. So Telstra dosn't tickle me at all. There other main competors Vodaphone, Optus and Virgin mobile all have plans which are smaller what I would want, including the phoneunder the magic $60. Telstra is $69 Mmmm.
So telstra has a
::plan which dosn't suit.
::An exellent coverage (This is the only thing which makes me hesitant going to another comany).
::None of the consultants sound like they want to make a deal.
::Cost $10-$15 more than I want to pay.
Telstra what has happened? You were so accommodating 2 years ago. I've paid my bills. Looks like I will be leaving you...
Showing posts with label Telstra. Show all posts
Showing posts with label Telstra. Show all posts
Monday, May 14, 2012
Friday, October 29, 2010
Yeah, my desire is now 2.2 Freyo!
After watching the mess of how Telstra and HTC implemented their initial roll out. I was pleased to be informed that Telstra had allowed their HTC Desire to be updated Over The Air.
So I gave it go. Setting>phone info>Check for updates>confirmed to update to Freyo and about 60 minutes later an updated phone. No problems at all.
Its a wonder Telstra didn't do this in the first place.
Impressions of Freyo::
Under-whelmed. But I was with all of my Iphone updates as well. Certainly their has been a bit of increase in speed and some of the internet browser operates seems different. But nothing really noticeable.
So I gave it go. Setting>phone info>Check for updates>confirmed to update to Freyo and about 60 minutes later an updated phone. No problems at all.
Its a wonder Telstra didn't do this in the first place.
Impressions of Freyo::
Under-whelmed. But I was with all of my Iphone updates as well. Certainly their has been a bit of increase in speed and some of the internet browser operates seems different. But nothing really noticeable.
Thursday, October 28, 2010
Desires dilemma
Image via WikipediaThe first hiccup with my Telstra Desire. Telstra have now released the android 2.2 update. Telstra has the option of of updating the device OTA 'Over the air', yet they haven't. Instead they have decided to update it via the HTC web site via HTC sync which only uses windows operating system. Tuff luck for the 10-15 % of people who use a Mac or other OS.
According to the comments on both Whirlpool and Android Australia the process has been an incredible stuff up. Not all windows machines are equal....
So what will I do? I think I'll wait. In the end Telstra will work out that its cheaper to send the update over the air than tying all their support staff up for days with complaints, and bricked machine which where following HTC's instructions. If Telstra don't do it OTA, I'll just root the phone and go t-mod, and the latest ginger bread google.
It is no wonder that Telstras share price continues to decline....
Thursday, August 12, 2010
Election 2010:: An email to Mr Hunt
I sent off an email to Mr Greg Hunt our sitting member for Flinders. Its pretty self explanatory::
Hey Greg,
I don't know if you have read this but this, came from the "Bass Coast", "Coastal winter/spring" from our Council. Page 10.
Just wondering will these plans be scrapped with the a Coalition government?
Sorry to be a pain on this but I couldn't actually understand how with the Coalitions Communications policy release how it would affect us in Cowes.
All the best
Scott
I'm struggling to believe that the Coalitions Broadband policy is going to work in the country. The main reason is because I really don't see telco's investing in fixed line in the country. Telstra is not making money from it and I doubt they will want to invest in this area.
The other reason is I dont think the Coalition have explained how in the country area's it will be bring us up to par with our city counter parts. Price, speed and data limits for any population greater than 5000 people in the regionals should be competitive as it is in the City. (I just want to be on an equal par with our City counterparts. I don't care about who's policy is the fastest etc etc)
Hey Greg,
I don't know if you have read this but this, came from the "Bass Coast", "Coastal winter/spring" from our Council. Page 10.
There has been much talk lately about the Federal Governments National Broadband Network rollout.
Bass Coast was identified as one of six locations Australia wide to receive the first installation of fibre-optic cable under the Regional Backbone Blackspots Program.
A company called Nextgen won the national tender and in conjunction with Visonstream plan to lay the cable in the South-West Gippsland section in the second half of 2010. Most of the cable will be attached to the existing power pole infrastructure.
Cable is currently being laid by a different company along the desalination pipeline route. When joined with the Nextgen cable, this will create a loop throughout south-west Gippsland
A host of other companies called third-party providers, mainly internet service providers (ISPs) and telcos, will sign up individual residential and commercial customers....
Just wondering will these plans be scrapped with the a Coalition government?
Sorry to be a pain on this but I couldn't actually understand how with the Coalitions Communications policy release how it would affect us in Cowes.
All the best
Scott
I'm struggling to believe that the Coalitions Broadband policy is going to work in the country. The main reason is because I really don't see telco's investing in fixed line in the country. Telstra is not making money from it and I doubt they will want to invest in this area.
The other reason is I dont think the Coalition have explained how in the country area's it will be bring us up to par with our city counter parts. Price, speed and data limits for any population greater than 5000 people in the regionals should be competitive as it is in the City. (I just want to be on an equal par with our City counterparts. I don't care about who's policy is the fastest etc etc)
Telstra's share price drop
Image via WikipediaTelstra's posted its profit which was not what the market expected and as a result share price drop.
The main cause of worry for share owners is the drop in fixed line. As reported from the ABC ::
Telstra's chief executive David Thodey says the carrier's main problem is its failure to retain customers when they move from fixed-line to mobile services.Some good and bad news I think for consumers.
He says now is a transitional time for the company, during which it will embark on a new suite of strategies to stop the company from losing more market share.
"Today the greatest asset that Telstra has is our customer base, and we have been losing too many customers and we cannot allow it, in fact I am not going to allow it to continue," he said.
He says that might mean sacrificing some profits in the short-term.
"Do we maximise short-term cash returns, by reducing costs and losing market share, or do we bite the bullet and invest for longer-term growth?" Mr Thodey asked rhetorically.
The good news and I think we are already seeing this is Telstra is going to be more competitive.
The bad news especially if the Coalition gets in. Telstra sees no profit in investing in infrastructure especially fixed line. Translated: no faster broadband in country areas.
Wednesday, July 7, 2010
Desire
The mobile phone issues after weeks of reading lots of reviews has been solved. I've brought the HTC Desire from Telstra. Here's the options and dilemmas
Google's Nexus One.
PRO's :: Can be updated any time with googles android operating system, pretty good specs.
CON's :: Vodafone plan $79, way to much, coverage including national roaming dosn't work in Leongatha!
HTC Desire
PRO's :: The twin of the Nexus one, nearly the same phone except for HTC gui, pretty good specs, $49 cap plan pretty good, supprisingly from Telstra, best coverage in the country.
CON's :: Uncertainty of updates to 2.2 android, with Telstra
Samsung Galaxy S
PRO's:: Available for $49 from Optus, Best Specification,
CON's :: Reviews are pretty bad for Samsung's gui on it, no flash, uncertainty of updates to 2.2 android.
There where also a lot of phones running android 1.6! This is a major downfall great spec machines yet they are using software that is out of date! eg sony expira x10.
Friday, February 12, 2010
Telstra, Telstra
Just after Telstra announced its lower than expected profits yesterday I received a letter from them today.
It announced that they are changing their billing system and that my bill will 'be shorter and easier to read'
The strange thing about this is we have no Telstra services, no mobile, no fixed line, no broadband or wireless broadband.
No wonder they are loosing money!
It announced that they are changing their billing system and that my bill will 'be shorter and easier to read'
The strange thing about this is we have no Telstra services, no mobile, no fixed line, no broadband or wireless broadband.
No wonder they are loosing money!
Thursday, February 11, 2010
Advice to Telstra's Board
I've thought up 5 ways to turn Telstra's current dismal performance around after there reported decline profit::
Be competitive::
Start matching Optus on deals, especially the bundles. When you have a family with lots of connectivity issues these bundles start to make sense. I made a quick comparison in my last post
Offer these deals to those in the Country::
There is a huge resentment when people who only get Telstra in the counrty they have one option Telstra. They pick up the newspaper and see hugely better deals with Optus.
If Telstra is competitive now, when Optus does roll out to these area people won't have any reason to leave.
Start investing in the community::
The reason the Bendigo Bank has such high credibility and loyalty is because they invest in what is happening locally. I know heaps of local clubs that have benefited.
Make the people on the help desks speak and understand Australian english ::
This is where Telstra shines over Optus at the moment, and need to keep up the good work. I hate having to explain over and over the in the end get transferred to something I don't want. Happens to often...
Start working with the Government::
Pretty simple really. If Telstra acts as the big bully all the time, its no wonder they get the bad end of the whip when it comes to regulations. If they want things to go there way they need to treat there customers with a bit of respect. Then the government will start to do the same.
Be competitive::
Start matching Optus on deals, especially the bundles. When you have a family with lots of connectivity issues these bundles start to make sense. I made a quick comparison in my last post
Offer these deals to those in the Country::
There is a huge resentment when people who only get Telstra in the counrty they have one option Telstra. They pick up the newspaper and see hugely better deals with Optus.
If Telstra is competitive now, when Optus does roll out to these area people won't have any reason to leave.
Start investing in the community::
The reason the Bendigo Bank has such high credibility and loyalty is because they invest in what is happening locally. I know heaps of local clubs that have benefited.
Make the people on the help desks speak and understand Australian english ::
This is where Telstra shines over Optus at the moment, and need to keep up the good work. I hate having to explain over and over the in the end get transferred to something I don't want. Happens to often...
Start working with the Government::
Pretty simple really. If Telstra acts as the big bully all the time, its no wonder they get the bad end of the whip when it comes to regulations. If they want things to go there way they need to treat there customers with a bit of respect. Then the government will start to do the same.
Telstra discovering why they are stuffed
At last some acknowledgment from Telstra that their model is stuffed. From the ABC's web site::
We are one of the people who have deserted Telstra and are wealthier because of it. Our mobile set up is now $120 bucks on two mobiles and $30 on a wireless broadband.
We are still about $100-$150 dollars off a month!
I'm sure at some stage we will need a fixed line, but this will be more for broadband convenience.
I'm watching the the bundles::
Telstra for about $100
12Gig
Still pay for mobiles
STD still cost $1 a call
Optus for about $100
20Gig
only pay for non-Optus mobiles
Outcome:: Telstra still needs to get competitive...
The traditional fixed line telephone connection to almost every Australian home was once Telstra's bread and butter.
But for the past five years customers have been hanging up on Telstra, using their mobile phones instead, not just for voice calls but for text messages and emails....
"...The admission from David Thodey that connections have fallen almost 7 per cent in six months saw Telstra shares fall almost 4 per cent to $3.26 by 1:00pm (AEDT).
"Voice traffic is down across all categories. Now that's local, national long distance, international and fixed to mobile - all decreased. So that's straight calling volumes. So that's a real change in terms of behaviour going on in the market," he said.
We are one of the people who have deserted Telstra and are wealthier because of it. Our mobile set up is now $120 bucks on two mobiles and $30 on a wireless broadband.
We are still about $100-$150 dollars off a month!
I'm sure at some stage we will need a fixed line, but this will be more for broadband convenience.
I'm watching the the bundles::
Telstra for about $100
12Gig
Still pay for mobiles
STD still cost $1 a call
Optus for about $100
20Gig
only pay for non-Optus mobiles
Outcome:: Telstra still needs to get competitive...
Subscribe to:
Posts (Atom)